Privacy Policy
At Singla Computers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our store, website, or use our services.
By using our services, you agree to the terms of this Privacy Policy.
1. About Us
Business Name: Singla Computers
Founder: Mr. Hari Chand Singla
Website: [singla-computer.globaleximtraders.in/]
Email: [hari@singlacomputers.com]
Phone: [+91 98766-00693]
Location: [108-A, FRIENDS COLONY,NEAR RAJEEV HOSPITAL,G.T.ROAD,MOGA-142001 (PB)]
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing addresses
- Identification details (only when required for invoicing or repairs)
b. Device and Technical Information
- IP address
- Browser type
- Operating system
- Device type
- Pages visited, date/time of visit (via cookies or analytics)
c. Payment Information
- Card or UPI details (Note: We do not store card information; payments are processed securely by third-party payment gateways.)
d. Repair/Service Data
- Device make/model
- Serial numbers
- Problem descriptions
- Data recovery consent, if applicable
3. How We Use Your Information
We use your information for the following purposes:
- To process your purchases and service requests
- To respond to your inquiries and provide customer support
- To send invoices, order confirmations, or updates
- To personalize and improve our services
- To comply with legal obligations
- To improve the performance and usability of our website
4. Cookies and Tracking Technologies
We use cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website traffic
- Provide targeted marketing (only if consented)
You can manage your cookie preferences in your browser settings.
5. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share your data with:
- Service providers (e.g., payment processors, courier services)
- Law enforcement or regulatory authorities, if required by law
- Technicians, when needed for repair diagnostics or data recovery (with confidentiality)
All third parties are bound by confidentiality and data protection agreements.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- SSL encryption
- Secure payment gateways
- Controlled access to sensitive data
- Regular security audits
However, no system is 100% secure. We encourage you to keep your credentials confidential.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate data
- Request deletion of your data (where applicable)
- Withdraw consent (for marketing or cookies)
- Opt-out of non-essential communication
8. Data Retention
We retain your personal data:
- As long as necessary for the purposes outlined in this policy
- To comply with tax, legal, or business requirements
- Repair records are typically retained for 6โ12 months for service history and warranty support
9. Third-Party Links
Our website may contain links to third-party websites (e.g., payment processors, social media). We are not responsible for the privacy practices of these sites. Please review their respective privacy policies.
10. Childrenโs Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised โEffective Date.โ Continued use of our services indicates your acceptance of the changes.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact:
Singla Computers
[108-A, FRIENDS COLONY,NEAR RAJEEV HOSPITAL,G.T.ROAD,MOGA-142001 (PB)]
๐ง [hari@singlacomputers.com]
๐ [+91 98766-00693]